IN-STOCK ITEMS

In-stock orders ship within 1–2 business days with exception of custom/personalized/letter hats.

Business days are Monday through Friday and do not include weekends or holidays.

Orders placed on Friday, Saturday, or Sunday will begin processing on the next business day (Monday) and may ship within 1–2 business days after processing begins.

PREORDER & BACKORDER ITEMS

If your order contains a preorder or backordered item, your full order will ship once that item becomes available.

If you would like in stock items to ship before backordered items become available, please place two separate orders.

Expected ship dates are listed on the product page and on the 'Add to Cart' button for backordered/preordered items. Please review these dates carefully before placing your order.

CUSTOM LETTER HATS & PERSONALIZED ITEMS

Custom letter hats and personalized items are made to order and require additional processing time.

Please allow up to 4–6 business days for production before shipment.

While many custom orders ship sooner, production times may vary depending on order volume.

SHIPPING TIMES

Once your package leaves our warehouse, delivery times are determined by the shipping carrier and are outside of our control.

You will receive tracking information via email as soon as your order ships.

• We're not responsible for UPS or USPS shipping delays and/or lost or stolen packages. Please contact the carrier directly with your tracking number for any delivery issues.
• Customs fees and duties are the customer's responsibility.

• Orders placed Mon-Thur will ship within 1-2 business days via USPS first-class (Ground Advantage) unless expedited shipping is chosen at checkout
• USPS First Class (Ground Advantage) shipping time is est. 1-5 days in USA.
• Priority Mail shipping is available for an increased shipping fee (1-3 days delivery)
• For international orders please contact us for delivery estimates.

All dates listed above are estimated time frames provided by the shipping carrier. They are not guaranteed.

We immediately start processing and preparing your order as soon as it's submitted. We move as fast as possible, so we may not be able to change or cancel your order. Please double check your shipping address before placing your order. Contact us at support@nogginheadwear.com and we will do our best to accommodate any changes or cancellations.

** Please note that all custom orders are final sell and once an item has been made, we can no longer cancel the order, nor refund your order.

• Paypal
• ShopPay
• Apple Pay
• Google Pay
• Meta Pay
• Venmo
• Afterpay
• Visa
• Master Card
• American Express

Eligible items may be returned for store credit within 14 days of delivery. (USA orders)

Items must be:
• Unworn and unused
• Free of stains, odors, pet hair, or damage
• Returned with original tags attached

Customers are responsible for return shipping costs- This will be deducted from your credit if a pre-paid shipping label is issued ($6.95 return shipping cost)

PLEASE RETURN ITEM IN A BOX. RETURNS RECEIVED IN POLYMAILERS WILL RESULT IN POSSIBLE DAMAGE TO THE HAT AND REFUSAL OF RETURN.

Once received and inspected, store credit will be issued via email. Returns are processed weekly on Fridays.

** all swimwear is final sale

Customers are responsible for returns delivered outside of the US - please contact support@nogginheadwear.com for more information.

We do not offer returns for international orders.

***Received a damage item? Send us an email at support@nogginheadwear.com and we will make It right.

We immediately start processing and preparing your order as soon as it's submitted. We move as fast as possible, so we may not be able to change or cancel your order. Please double check your shipping address before placing your order. Contact us at support@nogginheadwear.com and we will do our best to accommodate any changes or cancellations.

If you would like to exchange an item, please contact us and we will email you a return label. Once we receive your return, we will process it and issue store credit. You will need to re-submit a new order with the desired product.

Yes, we offer international shipping. Please contact us at support@nogginheadwear.com.

We want you to be 100% satisfied with your Noggin purchase. Please contact us at support@nogginheadwear.com if you have any concerns or complaints.